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Our Philosophy
Why we love what we do
The PlushiePalace has been founded in August 2013. We've grown steadily ever since and in late 2020, we finally opened our online shop. Now, you can browse through our portfolio whenever you want and buy plushies at any time of the day.
This business is lead with dedication and passion. We really love what we do, and we enjoy bringing a smile to our customers' faces. Every single order that we get makes us happy and in return, we want to make you happy as well. Our mission is to to make high quality plushies which are hard to get hold of available to our customers. Therefore, we feature many different and rare brands and we ship to many places around the world. Over the years, we've made the dreams of many customers come true.
All plushies are carefully selected. Only the finest stuffed animals are allowed to join our portfolio. We constantly communicate with our suppliers to ensure that this will stay that way.
We strive for 100% customer satisfaction. If anything didn't go as planned, please contact us and we will find a solution together.
Each plushie is checked before it goes on its journey. The plushies are wrapped in sturdy cardboard boxes and in plastic bags within the boxes for extra protection against humidity. In many cases, a small free goodie will be included in the parcel (not valid for all countries because of import restrictions).
We reuse the boxes provided by the manufacturers whenever we can and we minimize our amount of waste as much as possible. We would like to avoid the plastic bags in the parcels, but our experience has shown that we cannot go without them. In a few cases, parcels have been damaged in transit and the bags prevented the plushies from becoming dirty. We think that the environmental impact of the bag is less than having to resend entire orders.
We wholeheartedly thank you for visiting our page and hope to see you again soon!
Fluffy greetings
Zeor Karethran
CEO PlushiePalace